Generous holiday allowance
Pension Scheme
Training and development

Branch Coordinator

Salary OTE IRO £30,000
Location Wetherby
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

An exciting opportunity has arisen to join the team at Manning Stainton as a Branch Coordinator in our busy Wetherby office.

The Role
A client facing role in our busy Wetherby sales office, you will be responsible for supporting the Branch Manager in the day to day running of the branch, whilst also being responsible for promoting Manning Stainton in order to generate an increase in revenue in relation to targets determined by the Line Manager whilst at all times maintaining an exceptional customer service experience.

Industry experience is essential for this role. We are looking for candidates who can evidence previous estate agency experience in a customer focused environment. The successful applicant will need to have exceptional communication and administration skills, along with a passion to help people move.

General Duties:

  • Supporting the Branch Manager through administration, staff management and motivation
  • To respond promptly to customer requests to book Market Appraisal and/or viewing appointments and to deal with their enquiries or requests in order to assist with their move
  • To build direct customer relationships in order to promote and book appointments for our services
  • Maximise cross-selling opportunities at all times by identifying and recommended related services to customers which will generate revenue & enhance the customer experience
  • To be responsible for accurately recording all information collated from telephone contact on the databases
  • Seek to maintain professional and friendly relationships with all Manning Stainton branches and departments
  • To ensure all calls are answered promptly and efficiently
  • Any other duties as required

You will need:

  • A passion for property & people
  • Previous experience of working in estate agency or a customer service driven sales environment
  • A warm friendly personality and a willingness to learn new skills
  • An enthusiastic & high energy approach to work
  • Attention to detail and high level of accuracy
  • Good IT literacy

What’s in it for you:

  • Be part of an award winning team
  • Uncapped Commission
  • Full Training and Development
  • Progression Opportunities
  • Numerous employee benefits including Pension Scheme, Eyecare vouchers.
  • Annual Company awards dinner

If you believe this role is for you, we’d love to hear from you. Please email us your CV and covering letter to let us know why you’re the right person for the role.

OTE: IRO £30,000 UNCAPPED

Job Type: Full-time

Hours: Full Time 35 hours

Monday - Friday 09.00am - 5.00pm

Saturday working on a 1 in 3 Rota basis 09.30am - 3.30pm.

At Manning Stainton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

Manning Stainton have successfully been helping people move for over 20 years. Operating from 19 prominent sales and lettings branches, together with Fine & Country and 5 specialist departments, Mortgages, Conveyancing, New Homes, Auction and Surveys, all ready to help our customers move.

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